General Conditions of Sale Camping
1. REGULATIONS
A deposit of 25 % will be asked for your reservation. Upon receipt of the deposit payment, you will receive a confirmation e-mail containing the practical information of your stay. The entirety will then be paid before the beginning of your stay.
Attention: your reservation option can be waived in case of late deposit, the option period being fixed at 8 days.
2. MEANS OF PAYMENT ACCEPTED
• Bank check or postal order, payable to Sarl Camping Pontis, rue des Merles Blancs, 24320 Verteillac
. Bank transfer, the details will be sent by email when booking
. Paypal at: christianpierrot@free.fr
• Credit card: Eurocard, Mastercard, Visa: only for the balance upon your arrival on site
• Holiday vouchers
3. CAPACITY
The number of people mentioned per accommodation in our rates corresponds to the maximum occupancy allowed given the available equipment. It can not be exceeded for reasons of security and insurance.
The rental of a location or accommodation furnished type of tourism, mobile home, lodge or tepee implies full acceptance of the terms of sales by the contracting parties.
4 LOCATION RENTAL
We put at your disposal a naked site, which can welcome up to 6 people, to install your tent, your caravan or your camper.
Location Price: This is a price per night of occupancy for 2 people, a facility and a vehicle. Pitches are available from 13:00 on the day of arrival and must be vacated by 11:00 on the day of departure. Any overrun results in the billing of an extra day. This package gives free access to health facilities, reception services, swimming pool, playgrounds and entertainment (July-August). Supplements: The persons (adults or children) or additional elements present on the site (electricity, second vehicle, animal, etc.) are subject to a daily cost.
Note: the allocation of places is carried out without distinction in the order of registration of reservations. The Direction reserves the right to change the assignment of the location upon arrival of the camper.
Accommodation rental:
Definition of rental seasons: Refer to the rate sheets.
Periods and duration of hiring: The hirings are possible for one week or to the night except July-August. In July-August, the accommodations are rented weekly from Saturday to Saturday subject to availability.
The rental price includes: accommodation rental, charges (water, electricity, gas), access to services of the reception, pool, playgrounds, tennis, petanque and animations (in July-August).
Rentals are available from 2 pm on the day of arrival and must be vacated by 10 am on the day of departure. Any overrun results in the billing of an extra day.
Assignment, subletting: any rental is registered and can not be sold or rented under any circumstances without our agreement.
Cleaning must be done on the day of departure. If this is not the case, we ask 15 euros to do it for you.
5. RULES OF STAY
The reservation of the stay becomes effective only after confirmation by our services and payment by the tenant of deposit.
6. MODIFICATION OF STAY
The modification of dates of stay are accepted only in a minimum period of 30 days before the initial date envisaged and subject to availability
7. DELAYED ARRIVALS / ANTICIPATED DEPARTURES
In the absence of written message from the camper, stating that he had to postpone the date of arrival, the location or accommodation become available 12H after the date of arrival provided by the rental agreement.
No reduction will be granted in the case of delayed arrival or early departure.
8. PROMOTIONS - LAST MINUTE SALES
On these occasions, it is possible that for the same stay, customers have paid different prices. Customers who have paid the highest price will not be able to benefit from a refund representing the price difference they have paid and the promotional price. The discounts are not cumulative with promotions.
9. RENTAL CANCELLATIONS
Cancellation of your stay by Le Pontis campsite BEFORE your arrival: In case of force majeure, the management reserves the right to cancel your stay for security reasons. If you have already left your home, we will offer you to relocate to another similar accommodation without supplement.
If none of these offers satisfies you, the full amount paid will be reimbursed; no other compensation can be claimed.
Cancellation of stay by yourself BEFORE your arrival: this one will have to warn by written to the campsite (mail followed, e-mail with request for acknowledgment of receipt).
In case of serious illness, serious accident or death and upon presentation of a medical certificate or death we give you the opportunity to postpone your stay on the current season.
For any stay canceled, not falling under the clauses mentioned above, less than 30 days before stay, it will be retained 25% of the amount of your stay, or the total amount of your deposit.
10. ANIMALS
Our friends pets are allowed in our rentals and locations under your full responsibility and must be on a leash.
11. CLAIMS
Any complaint relating to a stay must be sent by registered letter with A.R. within 30 days following the stay.
12. RULES OF PROCEDURE
All camper is required to comply with the rules of the campsite under penalty of up to the termination of the contract.
Your stay :
To prepare your stay: It is essential to bring your bed linen (sheets, bolster covers)
In case of late arrival or last minute impediment, it is imperative to prevent our services.
The key to your rental will be given to you on your arrival.
It is strictly forbidden to light a fire on the domain, except on the barbeues at your disposal
During your stay, we ask you to respect all the markings and safety instructions as they will be displayed, and to return the keys of your rental.
The day of your departure, the hirings must be released before 10h. You are asked to leave the place as clean as you found it. An optional cleaning service is offered for 15 €.
