Terms and conditions of sale
Article 1 - Scope of application of the general conditions of sale
The present general conditions govern by operation of law all the sales of stays carried out on the site larivieredoree.com
They are an integral part of any contract concluded between the campsite and its customers.
Each customer acknowledges having read the present general conditions before booking a stay, for himself and any person participating in the stay.
In accordance with the law in force, the present general conditions are made available to all customers for information purposes prior to the conclusion of any contract for the sale of holidays. They can also be obtained on written request to the establishment's head office.
Article 2 - Booking conditions
2.1 Price and payment
The price of the stays is indicated in euros, VAT included. The client's attention is drawn to the fact that the tourist tax is not included in the price.
For camping pitch reservations: All rentals are made in the name of the client(s) and is non transferable. The rental becomes effective only with our agreement and after receipt of the total amount of the stay and the booking fees.
For rental reservations: All rentals are made in the name of the client(s) and is non transferable. The rental becomes effective only with our agreement and after receipt of the total amount of the stay and the booking fees. The remaining amount due for the stay must be paid 4 weeks before arrival.
In the event of a delay that is not notified, the rental/pitch becomes available 8 hours after the arrival date mentioned on the booking contract. After this time, and in the absence of a written message, the reservation will be void and the deposit will be retained by the campsite management.
Tourist taxes can be paid at the time of booking or on site, depending on the type of booking.
2.2 Change of reservation
No discount will be made for late arrival or early departure.
2.3 Cancellation
Any reservation not fully paid in accordance with the general conditions of sale will be cancelled and will not be refunded. No deposit will be refunded in the event of a cancellation.
2.4 Withdrawal
The legal provisions relating to the right of withdrawal in the case of distance selling as set out in the Consumer Code are not applicable to tourist services (article L.121-20-4 of the Consumer Code).
Thus, for any order of a stay with the campsite, the customer does not benefit from any right of withdrawal.
2.5 Cancellation insurance
We advise you to take out cancellation insurance. This contract offers you a cancellation guarantee which allows you to obtain reimbursement of the sums paid in the event of cancellation of your stay or early departure under certain conditions such as illness, accident, etc.
Article 3 - Course of the stay
3.1 Arrivals and departures
For rentals and pitches,: arrivals are from 2.30 pm to 6.30 pm, departures are before 11 am, any day of the week.
3.2 Deposit
A deposit of Euros 390 per accommodation will be required on the day of arrival. It will be refunded on the day of departure, during the opening hours of the cashier, after an inventory of fixtures. The cost of any damage will be added to the price of the stay, as well as the cost of cleaning if you do not leave the accommodation in a perfectly clean state. If you are unable to attend the inventory of fixtures, the deposit will be returned to you by post.
A deposit of 1800 euros by cheque, cash or other means of payment for the hire of the marquee will be required on the day of arrival.
If there are more than 99 users of the marquee, the amount of the deposit will be determined by the management.
the amount of the deposit will be increased. It will be returned on the day of departure, during the opening hours of the cash desk, after an inventory of fixtures and fittings has been carried out in accordance with the inventory of fixtures and fittings on arrival. The cost of any damage will be invoiced to the customer. The same applies to the cost of cleaning if you do not leave the marquee in a perfectly clean condition. If you are unable to attend the exit inspection, the deposit will be refunded at a later date.
3.3 Departure
Any return of the key or release of the pitch after 11.00 am will result in the invoicing of an additional night. Any extension of the stay. Should you wish to extend your stay, you must notify the campsite management at least 24 hours before the planned departure date and is subject to availability) must be made at least 24 hours before the planned departure date.
3.4 Animals
Animals are not allowed on the campsite for rental accommodation.
Animals must be kept on a leash.
Category 1 and 2 animals are not allowed on the campsite
3.5 House rules
As required by law, you must comply to our internal regulations, which have been deposited at the prefecture, displayed at our reception and a copy of which will be given to you upon request.
Article 4 - Liability
The campsite declines all responsibility for damage to the camper-caravanner's equipment caused by his or her own fault; insurance for your equipment in terms of civil liability is compulsory (FFCC, ANWB, ADAC...).
Article 5 - Vehicles
Only one vehicle is permitted per camping pitch and per accommodation.
Visitors' vehicles are not permitted inside the campsite.
Article 6 - Washing and cleaning vehicles
Washing and cleaning vehicles is strictly forbidden on the campsite premises.
Visitors' vehicles are not allowed inside the campsite.
Article 7 - Applicable law
These general terms and conditions are governed by French law and any dispute relating to their application shall fall within the jurisdiction of the Tribunal de Grande Instance or the Tribunal de Commerce de Melun.
