Possibility to cancel the stay without insurance, without reason and without costs, up to 30 days before arrival, only the booking fees will not be refunded, for all bookings made up to 30 days before the beginning of the stay.
These special cancellation conditions are valid from 01/04/2025 to 31/10/2025.
They apply to all stays in the current season.
They apply to all accommodation.
In the event of any conflict with the General Terms and Conditions, the above terms shall prevail.
Conditions générales de location - Conditions for Rentals
D'Emplacements de Camping-Caravaning ou d'Hébergement Locatif
1. All rentals are by name only and may not be transferred or sublet under any circumstances.
2. The rental only becomes effective with the agreement of, and after receipt of a deposit of 50% of the rental, to which the rental costs must be added.
This condition is not applicable if booked through FLOA. See FLOA conditions on Floabank.co.uk
3. Reception hours and arrival time :
Reception hours:
High season: 9am-12pm and 2pm-8pm
Low season: 9am-12pm and 2-6pm
- Camping-Caravanning :
Arrival time:
High season: 2pm-8pm
Low season: 2-6pm
Departure time: before 11am
In case of late arrival, please contact the campsite at +33(0)1 64 04 16 36 during the opening hours of the reception to prepare your arrival.
- Rental accommodation :
Arrival time :
High season: 2pm-8pm
Low season: 2-6pm
Departure time: before 10am
In case of late arrival, please contact the campsite at +33(0)1 64 04 16 36 during the opening hours of the reception to prepare your arrival.
4. Animals are accepted (except category 1 and 2 animals) under the following conditions for camping-caravaning:
- Pets must be kept on a leash - Access to the sanitary facilities and the swimming pool is forbidden - Pets may not be left alone - Vaccination certificate is required
- Only animals weighing less than 5 kg are allowed
Dogs are not allowed in all mobile homes.
See conditions for each rental accommodation on the website for the authorisation of dogs in the mobile homes
5. The number of persons staying on the pitch or in the rental accommodation must not exceed the number indicated on arrival or authorised in the rental accommodation, even for one night.
The maximum number per accommodation also includes babies.
The person(s) concerned will be refused entry to the Country Park.
It is not permitted to pitch a tent in the garden of the rental accommodation.
6. Ground fires are not permitted. Standing barbecues are permitted, with the usual precautions, outside the accommodation. Barbecues are available on site (for sale, subject to availability). Electric barbecues are not permitted.
7. Any person coming to visit you must be declared to the office and must pay the current tariff.
8. The swimming pool is reserved exclusively for the clients of the Country Park campsite.
Children under 18 years of age swim under the responsibility of their parents.
Swimming with a wetsuit or burkini is not permitted. Only swimming trunks or shorts are allowed.
It is forbidden to eat or drink alcoholic beverages or soft drinks on the beach or in the pool.
Smoking is not permitted in the pool area.
9. The balance of the camping-caravanning stay must be paid in full 30 days before arrival. No discount will be given for late arrival or early departure. Failure to pay the balance by the required date will result in the cancellation of the booking. In the absence of a written message from the client, stating that he has had to postpone his arrival date, the pitch becomes available 24 hours after the arrival date stated in the rental contract. Article 13 or 14 will then apply.
10. The balance of the rental accommodation must be paid in full no later than 30 days before arrival. Failure to pay the balance by the required date will result in the cancellation of the booking. No discount will be given for late arrival or early departure.
In the absence of a written message from the client stating that he has had to postpone his arrival date, the rental accommodation will become available 24 hours after the arrival date stated in the rental contract. Article 13 or 14 will then apply.
11. For rental accommodation, a deposit of 300 to 400 € (credit cards only: cash and cheques are not accepted) will be requested on arrival. Maestro cards are not allowed. The deposit will be returned in full within a week of departure, if no cleaning is required and if no damage or lack of equipment is noted.
12. In case of cancellation :
- More than 30 days before the stay: full refund.
- Less than 30 days before the date of stay: no refund.
13. It is the tenant's responsibility to be insured for civil liability. The campsite declines all responsibility in the event of theft, fire, bad weather, etc. and in the event of fire for which the tenant is liable.
14. The rules and regulations are displayed in the office. All persons entering the Country Park are obliged to respect them.
15. CANCELLATION INSURANCE :
> Neat Camping peace of mind insurance: your guarantee of a carefree holiday!
> Opt for Neat Camping insurance and enjoy a carefree holiday. Our cancellation insurance offer (optional) guarantees a refund of your stay in the event of unforeseen circumstances before your arrival, and also covers you in the event of interruption of your stay, replacement vehicle, veterinary costs ....
In brief:
> 1. **Simplicity and speed:** A simple procedure that guarantees you a refund within 48 hours in the event of cancellation.
> 2. **Universal cover:** Whether you're travelling as a family, with friends or solo, everyone is covered, with no restriction on family ties.
> 3. **Online declaration made easy:** Simplify the process with a user-friendly online declaration for rapid incident management.
> 4. **Flexible cancellation policy:** You can cancel your holiday with or without justification, as we understand that unforeseen circumstances can arise at any time.
> Take out Neat Camping insurance and enjoy your holiday with complete peace of mind. Because your moments of relaxation deserve to be protected.